Terms and Conditions
Last updated: 24.08.2026
These Terms and Conditions (the “Terms”) form a binding agreement between you (“you”, “Client”) and Company Lorem Name, Company Ipsum Address, registration number 000001 (“Leadora”, “we”, “us”, “our”) regarding the website www.leadoraweb.com (the “Site”) and the digital marketing services, tools, content and related offerings made available on or through the Site (collectively, the “Services”).
1. Acceptance of These Terms
By accessing the Site, creating an account, placing an order or otherwise using the Services, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Site or the Services.
We may revise these Terms from time to time. The current version is always published on the Site, and the “Last updated” date indicates when it was last changed. We will make reasonable efforts to notify you of material changes, but it remains your responsibility to review the Terms periodically. Continued use of the Services after a revision is published constitutes acceptance of the revised Terms. Nothing in these Terms creates any rights for third parties.
2. Description of the Services
Leadora provides online marketing and digital services that may include, without limitation:
- video and YouTube marketing, channel growth and promotion;
- content writing, copywriting and blog articles;
- social media management and promotion;
- digital advertising and campaign management;
- branding, design and creative assets;
- website and landing page development;
- search engine optimisation and related visibility services;
- analytics, reporting and marketing consulting.
Each service is described on the Site together with its scope, deliverables, pricing and estimated delivery time. Services are provided as productised packages unless a separate written agreement specifies otherwise. Leadora may add, modify, suspend or discontinue any service or feature at any time.
By placing an order you authorise Leadora to use the URLs, channels, accounts, keywords, brand names, materials and other information you provide for the sole purpose of performing the ordered Services.
Leadora reserves the right, at its sole discretion, to refuse, cancel or stop any order, particularly where the requested work involves content or websites that are unlawful, misleading, adult, hateful, harmful or otherwise inconsistent with our policies or those of the platforms on which the Services are delivered.
3. Orders, Pricing and Payment
Prices are shown on the Site in the currency indicated and may be changed at any time; the price applicable to your order is the price displayed at checkout. Orders are confirmed once payment has been received in full, unless otherwise agreed in writing.
Payments are processed by third-party payment providers. We do not store card details. All fees are exclusive of taxes unless stated otherwise, and you are responsible for any applicable taxes, bank charges or currency conversion fees.
If a payment is reversed, disputed or charged back without valid reason, Leadora may suspend the Services, withhold deliverables and recover any amounts owed together with reasonable costs.
4. Promotional Credits and Deliverables
From time to time we may offer promotions, bonuses, credits or complimentary deliverables (“Credits”). Credits have no cash value, cannot be transferred or exchanged, and expire twelve (12) months after they are issued unless a different period is stated. Leadora may withdraw unused Credits or request the return of any promotional deliverable that is not used within a reasonable time.
5. Delivery, Revisions and Refunds
Delivery times stated on the Site are estimates. Actual delivery may depend on the complexity of the order, the timely provision of materials by you, and the response times of third-party platforms.
Where a service includes revisions, the number of revision rounds is specified in the service description. Revision requests must be submitted within seven (7) days of delivery; after this period the deliverable is considered accepted.
Because most of our Services involve custom work that begins shortly after an order is placed, refunds are generally not available once work has started. If we are unable to deliver a service, we will offer a replacement, a credit, or a refund at our discretion. Refund requests must be sent to support@leadoraweb.com.
6. No Guarantee of Results
Marketing outcomes depend on many factors outside our control, including platform algorithms, competition, audience behaviour, seasonality and the quality of your own product, website or channel. Accordingly:
- Leadora does not guarantee any specific number of views, subscribers, followers, clicks, leads, sales, rankings, engagement rates or other performance metrics;
- any figures, forecasts or examples shown on the Site are estimates and illustrations only;
- reports provided as part of the Services are prepared with commercially reasonable care but may be incomplete or delayed due to limitations of third-party data sources;
- changes you make to your website, channel, content or accounts after an order is placed may affect results, and you are responsible for such changes;
- Leadora makes no representations regarding platform-specific phenomena such as algorithm updates, demonetisation, shadow-banning, de-indexing or ranking fluctuations.
You use the Services at your own risk.
7. Client Obligations
To enable us to deliver the Services, you agree to:
- provide accurate, complete and timely information, materials and access required for the order;
- ensure that all materials you supply are lawful and that you hold all necessary rights, licences and consents to use them;
- comply with the terms of service and community guidelines of any platform involved (for example YouTube, Google, Meta, TikTok, LinkedIn);
- not use the Services to promote illegal activities, scams, counterfeit goods, hate speech, adult content, or content that infringes third-party rights;
- not contact directly the publishers, creators, influencers or partner platforms that Leadora engages in delivering the Services, except through Leadora;
- if acting on behalf of a company or another person, warrant that you are authorised to bind that party to these Terms.
8. Acceptable Use of the Site
You agree not to:
- circumvent, disable or interfere with security-related features of the Site;
- use bots, scrapers or other automated tools to access the Site in a manner that exceeds normal human browsing, except for public search engines indexing the Site;
- collect personal data of other users or use the Site’s communication features for unsolicited commercial messages;
- copy, resell, sublicense or otherwise exploit the Site or its content except as expressly permitted.
9. Intellectual Property
Our content. The Site and all content provided by Leadora — including text, graphics, designs, software, templates, trademarks, service marks and logos (“Leadora Content”) — are owned by or licensed to Leadora and protected by intellectual property laws. Leadora Content is provided “as is” for your information and use in connection with the Services. You may not reproduce, distribute, sell or otherwise exploit Leadora Content without our prior written consent.
Deliverables. Upon full payment, you receive the rights to use the deliverables created specifically for you (such as articles, videos, designs or campaign materials) for your own business purposes. Leadora retains the right to use its general know-how, methods, templates and tools, and may reference completed work in its portfolio unless you request otherwise in writing.
Your content. You retain ownership of all materials you provide to us. You grant Leadora a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt and publish those materials solely to the extent necessary to perform the Services and to promote your business as agreed in the order. This licence ends when the relevant Services are completed, except where continued use is inherent to the deliverable (for example, published content remains published).
Infringement. Leadora respects intellectual property rights. If you believe that content on the Site or delivered through the Services infringes your rights, contact us at support@leadoraweb.com with sufficient detail, and we will investigate and take appropriate action.
10. Third-Party Platforms and Links
The Services are delivered on or through third-party platforms and may involve links to websites we do not own or control. Leadora is not responsible for the content, policies, availability or practices of any third-party platform or website, and does not endorse the opinions or content found there. Third-party platforms may change their rules, features or algorithms at any time, which may affect the Services. We encourage you to review the terms and privacy policies of every third-party service you use.
11. Suspension and Termination
Leadora may suspend or terminate your access to the Site or the Services, in whole or in part, without prior notice if you breach these Terms, provide unlawful or objectionable content, fail to pay, or if we are required to do so by law or by a third-party platform. Termination does not entitle you to a refund for Services already performed. Sections that by their nature should survive termination (including Sections 6, 9, 12, 13 and 14) will continue to apply.
12. Warranty Disclaimer
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. LEADORA DOES NOT WARRANT THAT THE SITE OR THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY RESULTS WILL BE ACHIEVED. LEADORA ASSUMES NO RESPONSIBILITY FOR ANY PRODUCT, SERVICE OR CONTENT OFFERED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE SERVICES.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LEADORA, ITS OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THE SITE OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, WARRANTY OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, LEADORA’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO LEADORA FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT.
YOU ACKNOWLEDGE THAT LEADORA IS NOT LIABLE FOR THE CONTENT, CONDUCT OR ACTIONS OF ANY THIRD PARTY, INCLUDING THIRD-PARTY PLATFORMS, AND THAT THE RISK OF SUCH HARM RESTS WITH YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
14. Indemnification
You agree to indemnify and hold harmless Leadora, its owners, affiliates, employees and contractors from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of your use of the Services, the materials you provide, your breach of these Terms, or your violation of any law or third-party right.
15. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Latvia, without regard to conflict-of-law principles. Any dispute arising out of or relating to the Site or the Services shall be submitted to the exclusive jurisdiction of the courts of the Republic of Latvia, unless mandatory consumer protection law provides otherwise. Before commencing legal proceedings, the parties agree to attempt to resolve any dispute amicably by contacting support@leadoraweb.com.
Any claim arising out of or related to the Services must be brought within one (1) year after the cause of action arises; otherwise the claim is permanently barred, to the extent permitted by applicable law.
16. General Provisions
These Terms, together with the Privacy Policy and any order confirmation or written agreement between you and Leadora, constitute the entire agreement regarding the Services. If any provision is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of the right to enforce it later. You may not assign these Terms without our written consent; Leadora may assign them to an affiliate or successor. Leadora is not liable for delays or failures caused by events beyond its reasonable control, including platform outages, changes in third-party policies, or force majeure.
17. Contact
Questions about these Terms should be directed to: